Returns are to be shipped to Westronic Systems using original packaging
or an adequate equivalent including but not limited to ESD bags
and antistatic foam. Damage incurred to equipment due to improper
packaging is not the responsibility of Westronic Systems and will
not be covered under any applicable warranty.
should be packaged individually in shielding bags.
be surrounded on all sides with foam, bubble packaging, or other
space should be filled with packaging material so that product cannot
move around inside the box.
All RMAs must
include an RMA number, return shipping address, billing address,
and detailed description of the problem.
Click on the picture to see an enlarged photo
of poorly packaged product.
The above are examples of poorly packaged product because: the
product is not individually shipped in antistatic bags, no paper
work, not enough packaging to keep components immobile, not enough
packaging to keep box from being compressed during shipment.